Modifier GQ- Via Asynchronous Telecommunications System

Modifier GQ is used to identify telehealth services provided through an asynchronous telecommunications system when allowed by payer guidelines.

What is Modifier GQ?

Modifier GQ tells insurance payers that a telehealth service was delivered using store-and-forward technology rather than a live interaction.

When to Use Modifier GQ

• Telehealth services are provided asynchronously
• Payer guidelines permit Modifier GQ
• Documentation supports telehealth delivery
• Store-and-forward technology is used

Billing Example

A provider reviews patient information transmitted electronically and provides medical services without a live interaction. Modifier GQ may be reported when payer rules allow.

Documentation Tips

• Document telehealth technology used
• Record provider review and findings
• Follow payer-specific requirements
• Maintain complete patient records

Common Denial Reasons

• Telehealth service not eligible
• Missing documentation
• Incorrect modifier usage
• Payer restrictions

Related Modifiers

Modifier GX

Modifier GA

Modifier GY

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